Words from Management

To Our Valuable Customers, Happy New Year (2021)!!

2020 has been a tumultuous year for all of us, due to the effects of the COVID-19 pandemic. The pandemic has adversely impacted our businesses, operations and way of life. Despite all the hardship the pandemic has caused our world economies, we continue to provide the support that you have come to expect from us. The hope for a better future, fuels our resilience, determination and our commitment to support you and your members. At MSD, we are very hopeful and optimistic that in 2021, the economies will begin to round the corner from this pandemic.

In 2021, we are also very excited about the pending launch of our next generation Core Banking System (CBS), eMortelle version 10 (eV10), which will take place in the 2nd Quarter of the year. We believe this version of the software will be a game-changer for our customers and prospective customers, as it will mean greater cost savings, faster processing times and ease of use for them. eV10, which is completely web-based, will allow users the ability to access the CBS anytime and anywhere. Customers will have a choice of hosting the CBS in their environment or it can be hosted in the cloud; thus, allowing customers the flexibility to implement eV10 based on their requirements and budgets. No longer will customers have to concern themselves about installing the client app on desktops or laptops, or about client software updates, (all of which can be time consuming, as well as costly in terms of hardware upgrades). To get connected to the CBS, customers will only require a laptop, tablet or desktop (minimum specs) and a widely used browser (as eV10 supports most browsers); for remote connection or if cloud hosted, a stable internet connection is required. In addition, the redesigned interface has a fresher look and is easier to navigate and use.

We have also redesigned the CBS backend and included key features such as, the ability for the CBS to support multiple SQL database types (such as, Faircom, Oracle, MS SQL, MySQL, etc.), as well as the ability to replicate the database. The ability for the CBS to support multiple SQL database structures offers an inherent cost savings to customers, by allowing them to utilise their existing SQL database licenses, without having to invest in expertise and time to incorporate a different structure into their environment. In addition, the CBS will also facilitate the replication of the database, thus, allowing the process of storing data in more than one site or node. This will allow institutions to plan and develop more effective disaster recovery programmes, so as to minimise the risk of system downtime. The CBS architecture is also server driven, which allows processing to be done on the server and the results are returned to the frontend; this approach will allow reports and queries to be executed faster. Our initial results from the faster execution of reports and queries are very encouraging.

It is worth noting, eV10 builds on the current functionalities of eV9.1 plus it offers many more enhancements than before. These additional features and functionalities of eV10 were based on our customers’ requests and the general direction of where the technology landscape is heading. The vision and the development of eV10 remain very consistent with our brand promise of “Committed to Customer Satisfaction, Software Excellence & Integrity”. At MSD, we are very excited about eV10 pending launch, as we believe the CBS will improve our customers’ overall efficiency and effectiveness in the way they conduct their businesses.

In closing, MSD wishes to thank our valued customers for their continued support in 2020. We would like to take this opportunity to extend best wishes to you and your members, and may you have a very happy, prosperous and safe 2021.

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