Volume 14, Issue 2

Volume 14, Issue 2 (40)

With the 2018 hurricane season upon us it introduces a threat to your IT systems and operations. While natural disasters are unavoidable there are a few precautionary activities which you can do to reduce their impact to your Emortelle operations.

Tip #1 – Connect your Emortelle server and any other mission critical network equipment to an Uninterruptible Power Supply (UPS). During the hurricane season the reliability of the electricity supply from your public utility may be riddled with frequent power spike and dips. This “dirty” power can damage your network hardware especially with components like the server’s power supply and storage drive. A sudden crash of the server may also corrupt some of the Emortelle data which would attract some downtime while it is repaired. Be sure to test your UPS’ battery – it should remain on for at least 5 minutes after the main power is disconnected.

Tip #2 – Perform daily Emortelle backups and verify the backup files created. Performing daily backups is important for obvious reasons but it is equally important to verify the existence of the backup files daily if your server is configured to generate backups automatically.

Tip #3 – Store a offsite copy of your backups Continuing from the previous tip, you should definitely copy your backup to another device to be stored offsite. This precaution is necessary if your server’s hard drive is damaged. An excellent offsite backup strategy would be to acquire the Offsite Backup Service offered by MSD – This service not only automatically uploads a backup of your Emortelle data to MSD’s cloud server but it also has mechanism to verify the integrity of the source backup archive and what is delivered to us. An automatic email notification of the backup upload status also sent to the respective recipients to give an alert if the backup was not received.

Tip #4 – Disconnect equipment before storm hits. This tip is a drastic measure to protect your hardware devices during an approaching storm. Shutdown your Emortelle database, power off your server and disconnect all cables connected to the server – especially the power cable, and Ethernet connections. The same can be done for any important network devices but be careful to record what is being disconnected to that the reconnection is just as smooth.  

Tip #5 – Setup a backup server machine If your main server is damaged and inoperable it can be useful to have a backup machine on standby which can be used to quickly restore your backup to resume some limited operation. This machine can be any moderately performing pc workstation (or laptop*) which can be used to preinstall a copy of the Emortelle database. *The portability of a laptop may be useful to leave offsite as an additional precautionary practice.

Friday, 20 April 2018 12:46

Volume 14, Issue 1

Written by

MSD welcomes you to another edition of MSD 4 U – January to March 2018 Newsletter which features the following:

Inside this issue:
  • EXPRESSION OF GRATITUDE TO YOU OUR VALUED CUSTOMERS
  • RECIPROCAL LINKING
  • EASTER MESSAGE
  • MSD AT CONFERENCES
  • GUYANA CONFERENCE & UGM
  • MSD COMMUNITY OUTREACH INITIATIVE & CORPORATE SOCIAL RESPONSIBILITY
  • HURRICANE RELIEF TO DOMINICAN COOPERATIVE SOCIETIES LEAGUE LIMITED
  • HEALTH CORNER
Wednesday, 10 January 2018 12:36

Volume 13, Issue 4

Written by

MSD welcomes you to another edition of MSD 4 U – October to December 2017 Newsletter which features the following:

Special Points of Interest:
  • Emortelle DNA
Inside this issue:
  • GIA MODULE
  • IFRS 9 & EMORTELLE
  • TECH TALK – VIRTUALIZATION
  • USER GROUP MEETING
  • NEW EMPLOYEE
  • MSD SUPPORTS BREAST CANCER
  • CHRISTMAS LUNCHEON
  • INSPIRATIONAL CORNER
  • HUMOUR CORNER – UGLY CHRISTMAS SWEATER
  • EMORTELLE STARS AT CCULTT AWARDS
Friday, 20 October 2017 14:29

Volume 13, Issue 3

Written by

MSD welcomes you to another edition of MSD 4 U –July to September 2017 Newsletter which features the following:

Special Points of Interest:
  • Emortelle Software As A Service- Saas Security
  • Risk Management Module with international Best Practice for Compliance
Inside this issue:
  • Words from Management- Credit Union Month - 1
  • External Training held at MSD’s Training Centre – 2
  • Emortelle SaaS Security - 3
  • MSD’s 1-year Anniversary – 3
  • MSD User Group Meeting – 4
  • Risk Management Module – 4 - 5
  • St. Lucia CU League Sponsorship – 5
  • A View from the Top - 6
  • Staff Corner – 6-7
  • Table Tennis Tournament – 7-8
  • Puzzle - 9
Wednesday, 12 July 2017 12:59

Volume 13, Issue 2

Written by

MSD welcomes you to another edition of MSD 4 U – April to June 2017 Newsletter which features the following:

Special Points of Interest:
  • Emortelle Software As A Service- Saas
Inside this issue:
  • Software as a Service - 1
  • MSD New Website – 2
  • 2017 Management Training offered by MSD - 3
  • Administrative Professional Week – 3
  • Mrs. Y. Bobb’s academic achievement – 4
  • Mr. Timothy Crandon – 10th Work Anniversary - 4
  • Mr. Dil-Solomon Jagassar – Excellent Customer Service – 4
  • We Like to ‘Run Like Yuh Running’ - 5
  • Table Tennis – MSD’s Staff Fitness Club - 5
  • Staff Easter Breakfast - 5
  • Top 4 Upgrades For a PC - 6
  • I’m the one whom Jesus loves. - 6
Thursday, 14 October 2010 15:37

Volume 6, Issue 3

Written by

MSD introduces its September 2010 Newsletter which features the following:

Special points of interest:
  • Shared Services
  • Credit Union Month October
  • Upcoming Events
Features:
  • Shared Services: Software requirements, functionality, confidentiality & network communication
  • Shared Services TCP/IP Network MSD Soon to Launch New Website
  • Credit Union Month
  • Emortelle ML Manual Completed & Ready for Distribution
  • Trinidad & Tobago Users' Group Meeting held in August
  • Staff Developments Section
  • Emortelle Tip on Audit Log
  • Technical Support
Monday, 10 January 2011 15:34

Volume 6, Issue 4

Written by

MSD introduces its December 2010 Newsletter which features the following:

Special points of interest:
  • Emortelle TIP on ML & GL Viewing
  • Employee Focus: New Additions to MSD Expert Team of HR Personnel
Features:
  • The Triple “A’ Effect
  • 7 Steps to Excellence Quality Customer Care
  • User Group Meetings
    • Eastern Caribbean & Barbados
    • Jamaica
  • MSD Christmas Celebrations
  • Update on Wellness & Safety Initiative
  • MSD Acknowledges Different Cultures
  • Technical Support
Thursday, 21 April 2011 15:30

Volume 7, Issue 1

Written by

MSD introduces its March 2011 newsletter which features the following:

Special points of interest:
  • Emortelle's Exciting New Add Ons / Releases
  • Emortelle and its Add Ons Statistics
Features:
  • Emortelle's Mobile Banking
  • Emortelle's Shared Services
  • Emortelle's ACH Processing
  • About MSD our support team
  • Emortelle Tip
  • Welcome note to St. Vincent Building & Loans to the Emortelle Family
Thursday, 14 July 2011 15:28

Volume 7, Issue 2

Written by

MSD introduces its June 2011 newsletter which features the following:

Special points of interest:
  • M-Banking Updates & Demos available
  • Automated Clearing House (ACH) Updates
  • MSD"s Staff Training completion on Excellent Customer Service
Features:
  • M-Banking
  • Automated Clearing House (ACH)
  • M-Banking Survey Form
  • Cloud Computing – Software as a Service (SaaS)
  • Staff Training
  • Emortelle Tip – Busy Flag Message
  • MSD Support Team
Tuesday, 18 October 2011 15:27

Volume 7, Issue 3

Written by

MSD introduces its September 2011 newsletter which features the following:

Special points of interest:
  • Emortelle Version 8.10a Release :: October 2011
  • Emortelle Upgrade Special Packages in recognition of Credit Union month for customers upgrading from CUMIS Plus to Emortelle Version 8.10a.
  • Check out our Mobile-Banking special. Offers expire on November 17th
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