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Positive Return On Investment
Part 4 - Emortelle's Online Services
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By 2020, most customers will conduct business without human interaction.
Daily Examples:

* Interaction with Government services - taxes filed online,
* Student Services - sign up online
* Financial Services -internet banking, mobile banking.


Emortelle Online Services
Prevents you from being left behind !
Online Banking
Reduce Costs!
step one Reduce HR Costs- Members can transact business online reducing the lines in office.
Increase Income!
step one Generate income- More services can be offered; like additional letter request types or quick cash loans. Members can pay bills online and institution earns income for dispatching.
Enhance Service!
step one Increase Membership- Have prospective members apply online and upload documents, hassle free. You still maintain the opportunity to confirm requirements for AML/CFT and institution policy before activating to transact business.
Mobile App
Reduce Costs!
step one Reduce HR Costs - Members can obtain balances, execute transfers, make cheque requests, pay bills whilst on the go therefore limited need to stand in line at the institution so reduced institution cost.
Increase Income!
step one Increase Income- Earn income when members use the App for Letter requests etc or commission when members purchase phone top
Enhance Service!
step one MSR in the palm of your hands - Members can enjoy services without having to visit the organization anytime and anywhere.
ATM
Reduce Costs!
step one Reduce HR Costs - Cash transactions takes place at ATMs therefore less OTC staff required.
step one Reduce Overheads-Less security costs to transport, insure and store cash on compound.
Increase Income!
step one Increase Income- The institution can share in card/transaction fees
Enhance Service!
step one Increase Service Offerings- Use any of the 32 available Deposit Accounts to offer one year Savings Plan like Christmas Savings or longer period Plans like Education Plan or Home Ownership Plan.
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